Start in the billing portal
Open the billing portal from your account to change plan, update a payment method, find an invoice or manage a cancellation or renewal.
Billing and account support
Manage your plan, payment method, invoices and cancellation in the billing portal, or ask us for help.
Last reviewed 19 July 2026 ยท Account and billing
What to include in a billing email
A few details will help us find the account and understand the charge.
- Account email address.
- Invoice number or approximate billing date.
- The plan or change you expected.
- A screenshot if the portal showed an error.
If a plan limit led you here
Tell us which limit you reached. It helps us see whether the problem concerns billing, bottle capacity or a monthly allowance.