Why a scan may struggle
Blur, glare, shadows and damaged paper can all hide the name or vintage. Some labels also split the important details between the front and back.
Troubleshoot label scans
Retake an unclear photograph, check the fields that often cause confusion or enter the bottle by hand.
Last reviewed 19 July 2026 ยท Scans and profiles
Retake the photograph
A straight, well-lit photograph will often solve the problem.
- 1. Place the bottle on a steady surface.
- 2. Use bright indirect light.
- 3. Fill the frame with the label.
- 4. Tap to focus before taking the photo.
- 5. Add the back label if the front omits the producer, vintage or region.
If the result is still wrong
Correct the draft or add the bottle by hand. If a clear label repeatedly produces the wrong wine, send support the photograph and a screenshot of the result.